Effective Date: June 23, 2026

These Terms & Conditions (“Terms”) govern all services provided by Unveiled Research (“Company,” “we,” “us,” or “our”) to clients (“Client,” “you,” or “your”). By engaging our services, you agree to the following:

1. Scope of Services

Unveiled Research provides participant recruitment, custom research panels, consulting, and related support services. The scope of work for each project will be outlined in a proposal, estimate, or written agreement and approved by the Client prior to project initiation.

2. Pricing & Fees

Recruitment Services

Recruitment is billed per recruit, in accordance with industry standards. Pricing may vary based on incidence rate, audience specificity, timeline, and project complexity.

Additional Services

Consulting, project management, database development, and other services may be billed as flat-rate, hourly, or project-based fees, as outlined in the approved proposal.

3. Estimates & Project Changes

All proposals and estimates are based on the initial project specifications provided by the Client.

• Final pricing is subject to adjustment uponreview of the finalized screener, quotas, and project requirements

• Any changes to scope, audience criteria, timelines, or deliverables may result in revised costs

• The Client will be notified of any adjustments prior to proceeding

4. Payment Terms

Deposit Requirement

A 50% deposit of all service fees, plus 100% of participant incentives, is required in advance to initiate recruitment or project work.

Final Invoice

The remaining balance will be invoiced upon project completion or as otherwise outlined and is due Net 30 from the invoice date.

5. Incentives

Participant incentives are collected in advance and distributed by Unveiled Research unless otherwise agreed. Incentives are non-refundable once participants have been confirmed or engaged.

6. Cancellations & Changes

Client-Initiated Cancellations

• Cancellations must be submitted in writing

• The Client is responsible for all costs incurred up to the date of cancellation, including recruitment efforts already completed

• Confirmed participants may still be eligible for full or partial incentives

Cancellation Fees

• Late-stage cancellations (after recruitment has begun or participants are scheduled) may incur additional fees

7. Payment Methods & Fees

We accept payment via ACH, wire transfer, or credit card.

• Credit card payments are subject to applicable processing fees, which will be passed through to the Client

• The Client is responsible for any bank or transfer fees associated with payment

8. Late Payments

Invoices not paid within the stated terms are subject to:

• Late fees and/or interest charges (as permitted by law)

• Suspension of ongoing or future services until payment is received

9. Client Responsibilities

The Client agrees to:

• Provide accurate and complete project specifications

• Review and approve screeners, materials, and timelines in a timely manner

• Communicate any changes promptly

Delays in communication or approvals may impact timelines and costs.

10. Confidentiality

Both parties agree to maintain the confidentiality of proprietary, sensitive, or non-public information shared during the course of the project.

11. Limitation of Liability

Unveiled Research is not liable for:

• Participant no-shows or last-minute cancellations beyond reasonable control

• Outcomes or decisions made based on research findings

• Indirect, incidental, or consequential damages

12. Modifications to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with the effective date. Continued engagement of services constitutes acceptance of any revised Terms.

13. Contact Information

For questions regarding these Terms, please contact us:
Email: client@unveiledresearch.com